Privacy Policy

1. Introduction

Loxencombe ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our platform. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described below, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact forms, access requests, or correspondence with us.
• Automatically collected information: including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, typically gathered through cookies and similar tracking technologies.
• Information from third parties: we may occasionally receive information about you from analytics providers or partners who support our website operation.

3. How We Use Your Information

We use collected information for purposes including:

• Responding to inquiries and processing access requests submitted through our website.
• Operating, maintaining, and improving our website and services.
• Communicating updates, administrative notices, or information relevant to your engagement with Loxencombe.
• Monitoring website usage to understand visitor behaviour and improve user experience.
• Complying with applicable legal obligations and enforcing our terms.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognise your browser, remember preferences, and gather usage statistics. You can control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on bases such as your consent, the necessity of processing to respond to your requests, our legitimate interests in operating and improving our services, and compliance with legal obligations.

6. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who assist with website hosting, analytics, or communications, under obligations of confidentiality.
• Professional advisors where necessary for legal, accounting, or compliance purposes.
• Regulatory or governmental authorities where required by applicable law.
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, including satisfying legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as to object to certain processing or request data portability. To exercise these rights, please contact us using the details provided on our website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective privacy policies.

12. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact information provided on our website or through our registered address listed in the footer of this page.

This document is a general template and does not constitute legal advice. Loxencombe recommends consulting a qualified legal professional to ensure this Policy accurately reflects your data practices and complies with applicable laws in your operating jurisdictions.